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Our shipping hours are Mon.- Fri. from 9:00 am EST to 5:00 pm EST. All orders placed before 1:00 pm eastern standard time will ship out the same day. Orders are not processed on weekends or holidays. All orders ship out within 24 hours. However, during sales/promotions/ holidays, shipping time may take a little longer.
Bossette Hair is not responsible for late shipments due to holidays, natural disasters, weather delays or any carrier delays.
Please be advised that any incorrect billing and/or shipping information opted by the customer will cause delays. Bossette Hair is not responsible for lost or stolen packages. We do not issue refunds or credits regarding these matters.
Warehouse 2019 Holiday Schedule:
(Closed) No items will be shipped on these days, nor does this count as a business day.
If you provided an email address at the time of purchase, a tracking number will be emailed to you once your order has been shipped.
All tracking info. will be sent out the evening of the day the item has been mailed out.
A signature may be required for all of our orders to be delivered. We are not responsible for late shipments due to holidays, natural disasters, weather or carrier delays. Any incorrect billing and or shipping information inputted by the customer will cause delays as well. If you need additional information, please email info@bossettehair.com.
If your order is submitted with a P.O. Box in the Shipping section, your order will automatically be canceled. All orders are required signature, therefore we can not ship to P.O. BOXES.
It is the responsibility of the buyer to make sure that she or he enters the address correctly. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
If your order is already processing or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with an exchange or refund.
As much as we LOVE our overseas Bossette Babes, we are not responsible for any Customs Fees or Import Tax that your country may bill to you. We advise contacting your country's customs office for respective charges and rates on a package coming outside of your country
Standard Shipping: 3-7 business days. Express Shipping: 1-2 business days.
Hair that is ordered by 5 pm that business day will begin to be processed within 24-48 hours and then shipped out within 3 business days.
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